I am still so absolutely puzzled, shocked, and hurt by what transpired. Apparently the worker had told her to “get out” for sticking up for me. While sitting outside in my car trying to compose myself the other woman came out as well. I couldn't hold it back any longer and the shock and hurt hit me and I burst into tears and left. I'm still so confused bc this worker woman didn't know me, how would she know if I was a bad person? I'd never been into this salon before in my life. She then yelled at the woman sticking up for me, saying, “You don't know her, she's a mean bad person!”. She began to chime in, sticking up for me, saying she's heard the entire exchange and that I had been “sweet as pie” since I walked in and said “what's wrong with you? You need to stop treating her this way.” I was near tears at this point and so shocked that I stood up and said that I would just go somewhere else. Another woman had entered at roughly the same time as I had. She then began to yell in my face and continued to call me names and say I was rude. After all, I asked immediately upon entering if she has the availability for me… I then asked if she'd like me to leave and get my nails done somewhere else since my arriv had clearly upset her so much. At this point my mouth was hanging open as I'd been nothing but polite since entering and in no was expected anything from her or gave that impression that I expected her to take me on if she couldn't. She told me I was “rude” and “mean” and “bad”. All I could say was “What? I'm sorry… I don't really know why you're upset with me?” She replied that “I'd thrown off her entire day bc I didn't have an appointment and I want to the bathroom”. She told me that if I kept “turning things around she would not do my nails”. As she began to remove my existing polish I asked if they carried OPI brand. She told me in a very rude tone, still clearly annoyed with me to sit down. I came back from the restroom within a minute or two. She didn't acknowledge me so I smiled at her politely and decided to quick use the restroom as she was clearly busy at the moment filling up a foot bath. T hen I look to her to see where I should sit.

I selected a color immediately, I knew what I wanted.

Immediately upon entering the woman working (it was approximately 12:30pm) glared at me and rather than actually answering my question about her availability she just told me to “pick a color”. (This took place 9/9/22)I stopped in to *ask* (bc I typically make an appointment) if they had any availability for a gel manicure.

I just moved to the area and was running errands nearby. Worst experience I've ever had in any service situation ever.

Fantasy nails elk river mn